Payment Operations Analyst

Carry1st is Africa’s leading publisher of mobile games and digital content. Operating at the intersection of games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. Across our publishing and Pay1st business lines, we are partnered with top global game companies like Riot Games, Activision, and Stillfront. We are backed by top investors like: a16z, Bitkraft, Google, Konvoy, Riot Games, and Nas.

Description

As a Payment Operations Analyst, you will be essential in monitoring and managing daily payment operations to ensure smooth transaction processing and optimal performance of our payment infrastructure. As a vital member of the Payment Operations team, you will identify and troubleshoot payment-related issues and work with the team on improvements, contributing to the overall efficiency and success of our payment processes.

You will...

• Play a crucial role in the day-to-day monitoring and tracking of payment transactions
• Assist in identifying payment issues, discrepancies, and potential risks, promptly escalating them for resolution
• Collaborate with cross-functional teams to address payment-related concerns 
• Support the implementation of tactical changes to payment configurations 
• Assist in generating reports on payment operations, highlighting issues, trends, and performance metrics for internal stakeholders

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience
• Prior experience in Payment operations within e-commerce or within a high-volume environment
• Detail-oriented mindset with a proactive approach to problem-solving
• Availability to work day or night shifts
• Interest in gaming industry trends and familiarity with gaming platforms
• Knowledge of payment trends and user interactions with the MENA region

Benefits

Carry1st is a fast-paced and dynamic place to work. Our team is diverse and global as we operate fully remotely across 25+ countries. At Carry1st, you will have the opportunity to…

• Build awesome, industry-changing products, every day
• Grow with a VC-backed startup at the intersection of gaming and fintech
• Work from anywhere in the world with international teammates
• Own shares in the Company - enabling you to benefit from the value you create 

Some additional perks…

• Co-working excursions: Travel to meet your colleagues in cities around the world
• Awesome equipment: Get everything you need to work effectively 
• Remote working allowance: Put an additional $600 / year to optimise your WFH experience
• Learning and development: Attend courses, conferences and training events
• Social events: Participate in regular company events to relax and connect with teammates
• Birthday leave: Enjoy a paid day off on your special day