Description
nsave is a financial lifeline for millions facing economic uncertainty due to inflation, limited foreign currency access, and declining trust in traditional banks. Based in the UK and Switzerland, we empower people in distressed economies with secure, stable international accounts.
Your Role: You’ll be the friendly voice of nsave, helping new users sign up, answering their questions, and collecting their feedback to improve our product. This isn’t just a sales role—it’s about building trust, solving problems, and making finance easier for everyday Nigerians.
What You’ll Do
- Guide Users Through Onboarding: Call potential users to explain nsave’s benefits in simple terms and help them complete sign-up steps (verification, account setup, etc.).
- Listen & Improve: Collect feedback through calls and share user insights with the team to shape nsave’s growth
Who You’ll Be:
- A Great Communicator: You love talking to people and explaining things clearly. Experience in customer support, telesales, or community engagement (fintech or banking is a plus!).
- Tech-Savvy & Organized: Quick learner when it comes to new apps and systems.
- Patient & Problem-Solving: You stay calm with frustrated users and help them step by step. You notice patterns in feedback and suggest improvements.
Why You’ll Love This Role:
- Competitive pay
- Work from anywhere in Nigeria (fully remote, flexible hours)
- Grow with a fast-moving fintech (opportunities to move into leadership, product, or customer success)
- Learn about fintech & finance
Skills
Interested in this job?
13 days left to apply
